BedPro believes that responsible gaming is not a policy footnote – it is the foundation of a platform worth trusting. This page tells you everything about the tools, limits, and support resources available to every Pakistani player on BedPro, free of charge, at any time.
If you need help right now: Contact our support team via live chat on BedPro. We are available 24/7 in Urdu and English. If you want to stop playing immediately, you can request self-exclusion in under two minutes.
Gaming and betting on BedPro are meant to be enjoyable – a way to add excitement to a PSL match, try your luck at a jackpot slot, or sit across from a live baccarat dealer from the comfort of your home in Karachi, Lahore, or Islamabad. When it stays that way, it is entertainment. When it starts affecting your finances, your relationships, your sleep, or your mental health, it has crossed a line that BedPro takes very seriously.
Responsible gaming at BedPro means giving every Pakistani player the information and the tools to stay in control of their play. It means making those tools genuinely effective – not hidden away in a settings menu that nobody can find. It means training our support team to recognise and respond to players who may be struggling, not just to answer payment queries. And it means never, ever sending promotional material to a player who has asked us to stop.
BedPro is operated for the long term. A platform that lets players spiral into problem gambling to maximise short-term revenue is not sustainable and is not ethical. We would rather have players who have been with BedPro for years because they enjoy it and it has never caused them harm, than extract every last rupee from someone who is clearly in trouble. That is not a marketing statement – it is reflected in every policy and tool on this page.
The tools described on this page are available to every registered BedPro account holder, completely free, and take effect immediately upon request. You do not need to justify why you want a deposit limit or a break. You do not need to wait for approval. You ask, it happens.
Every tool below is free, available 24/7, and effective immediately for all BedPro players
Setting any of BedPro's responsible gaming tools takes under two minutes. Here is exactly how to do it:
Recognising the signs early makes it much easier to get things back under control
Problem gambling does not always look dramatic. Sometimes it starts with small habits that gradually become harder to manage. If any of the following signs apply to you or someone you know, it is worth taking stock and using BedPro's tools to create some distance from the platform.
If three or more of the above apply to you: Please reach out to BedPro support immediately. We will help you activate the appropriate tools or self-exclusion on your account without judgement. This page is about your wellbeing, not our revenue.
Answer honestly – this is for you, not for BedPro. No data is collected from this quiz.
BedPro's responsible gaming policy is built on a straightforward belief: gambling should only ever be entertainment. The moment it becomes something else – a financial pressure, an emotional crutch, a source of hidden stress – it has moved outside the boundaries of what BedPro is here for.
BedPro is strictly for adults aged 18 and above. This is not a suggestion – it is a hard requirement enforced through identity verification at account registration and at the first withdrawal. Any account reasonably suspected to belong to a minor will be suspended immediately pending a verified identity check. If the account holder is found to be under 18, the account will be permanently closed, all funds will be handled in accordance with applicable law, and the matter may be escalated to relevant authorities. BedPro will not restore access to any account confirmed as belonging to a minor under any circumstances.
If you share a device or household with children or young adults under 18, BedPro strongly encourages you to use device-level parental control software to prevent access to betting and casino platforms. Always log out of your BedPro account when you have finished your session and never save your login credentials on a shared device. Responsibility for preventing minor access to your account rests with the account holder.
BedPro applies a mandatory 7-day waiting period to all requests to increase a deposit limit, loss limit, or session time limit. This cooling-off period exists because research consistently shows that impulsive decisions – made in the moment after a winning streak or a frustrating losing session – often lead to regret. When you request an increase, BedPro will confirm your request and tell you the date on which the new, higher limit will take effect. You can cancel the increase any time during those 7 days and your current lower limit will remain unchanged. Reductions, by contrast, apply immediately with no delay.
When you request self-exclusion on BedPro, the following happens within minutes: your account is locked for all play and deposits; your profile is flagged so that our marketing team cannot contact you; any remaining balance is returned to your registered PKR payment method (Easypaisa, JazzCash, or bank IBFT); and your account is placed on a no-contact list that persists for the full duration of the exclusion. If you attempt to register a new BedPro account during an active self-exclusion period, the new account will be identified and closed, and the exclusion will be applied to it as well. Self-exclusion on BedPro is taken seriously – it is not a loophole-filled formality.
BedPro does not offer promotions specifically designed to encourage players to recover losses or bet beyond their means. PSL cashback and other BedPro promotions are made available to the general eligible player base – they are not personalised offers triggered by loss events or targeted at players who have recently reduced their limits. Players who have set deposit limits cannot receive promotional offers that would encourage them to deposit above those limits. BedPro's marketing team does not have access to information about a player's responsible gaming settings for the purpose of designing targeted promotions.
BedPro's support team is trained to help with responsible gaming matters but we are a gaming platform, not a counselling service. If you or someone you know is dealing with problem gambling that goes beyond what our tools can address, we encourage seeking professional support through counselling services and mental health professionals in Pakistan. Our support team can discuss your situation confidentially and help you identify what resources may be relevant.
Answers to what Pakistani players ask us most often about responsible gaming on BedPro
Create your free BedPro account today. Set deposit limits before you play your first game. Cricket betting, PSL markets, 500+ casino games, live dealer tables – all in PKR, all with responsible gaming tools built in from day one.
18+ only · Play Responsibly · All transactions in PKR